Recommended channel for reporting bugs

jimwu · November 20, 2020, 11:40pm

What is the recommended channel for reporting bugs?

Cheers,
Jim

Jon_Herke · November 20, 2020, 11:51pm

Thanks for the recommendation! We will create a Bug Report and a Feature Request and link it to the top navigation. I’ll update this thread when that is posted. Keep your eyes open for it to be up in ~ 7 days.

Jon_Herke · December 1, 2020, 6:59pm

@jimwu Just added the following:

Feature Request

Bug Report

jimwu · December 1, 2020, 8:56pm

Great! Thanks @Jon_Herke!

jimwu · December 8, 2020, 5:00pm

Sent in my first bug report today. Works well. The only minor issue is that it asks for email address twice. If you can fix that, that’d be great.

Jon_Herke · December 8, 2020, 5:43pm

Thanks for the heads up! Just fixed.

mlikoga · December 8, 2023, 9:47pm

Hi! Does the bug report form still exist? I don’t see it in the top navigation bar.

Jon_Herke · December 8, 2023, 10:10pm

Hi @mlikoga! You can submit a bug report to https://tigergraph.zendesk.com/. You will need to create an account and log in before making the report. Let me know if I need to follow up with anyone internally once it’s submitted.